Responsible Gambling at Boomerang Bet — Keep It a Game
Updated July 2026
We take responsible gambling seriously — not as a legal footer, but as a product feature. Every game in our lobby has a house edge, which means gambling costs money over time. Played with limits, it's entertainment. Played to win back losses, it stops being a game. Here's every tool we give you, and where to get free help in New Zealand.
Tools built into your account
| Tool | What it does | Takes effect |
|---|---|---|
| Deposit limit | Caps what you can deposit per day, week or month | Immediately; increases have a cooling-off delay |
| Loss limit | Caps net losses over a chosen period | Immediately |
| Session reminder | On-screen alert showing time played and net result | Immediately |
| Time-out | Locks your account for 24 hours to 6 weeks | Immediately, cannot be reversed early |
| Self-exclusion | Closes your account for 6 months or more | Immediately; bonuses and marketing stop too |
Set any of these from your account settings or ask live chat to apply them for you — the chat route takes under a minute and our team will never talk you out of a limit.
Signs worth pausing on
- You're depositing to chase back yesterday's losses.
- Gambling money is coming from bills, rent or the grocery budget.
- You hide your play, or the amounts, from people close to you.
- You feel restless or irritable when you're not playing.
- Sessions run hours longer than you planned, especially late at night.
Two or more of those sounding familiar? Take a time-out today and talk to someone from the list below. It's free and nobody will lecture you.
Free help in New Zealand
| Service | Contact | Hours |
|---|---|---|
| 1737 — Need to Talk? | Call or text 1737 | 24/7 |
| Gambling Helpline NZ | 0800 654 655 · text 8006 | 24/7 |
| Māori Gambling Helpline | 0800 654 656 | 24/7 |
| Pasifika Gambling Helpline | 0800 654 657 | 24/7 |
| PGF Services (counselling) | pgf.nz · 0800 664 262 | Weekdays, free sessions |
All of these services are confidential, government-funded and free, whether you're in Auckland, Wellington, Christchurch or anywhere else in the country. Support is available for family members too, not just players.
Protecting under-18s
You must be 18 or older to hold an account with us, and we verify age as part of KYC. If you share a device with teenagers, keep your password out of the browser's autofill and consider filtering software such as Netsafe-recommended parental controls.
Our commitment
Bonuses — including everything described on our no deposit page — are designed to extend entertainment, never to encourage chasing losses. We will always honour a self-exclusion request on the spot, and we don't send marketing to excluded accounts. If you believe an ad of ours reached you while excluded, tell live chat and we'll fix it.